Returns & Exchanges
SIZE CHANGES
The first size change is free for purchases in mainland Spain.
Send us an email to sinaquerashoes@gmail.com inditelling us your order number and the size you want to exchange for.
RETURNS
The return periods will be 15 calendar days from the delivery of your order, returns will not be accepted if it exceeds this period.
To return an order it must be in perfect condition and in the same packaging as you received it.
We will only accept items that have not been used and in their original box. Items in poor condition, used or without their corresponding original packaging will not be accepted.
You can make the return, you must access:
The period for the refund of the amount may range between 3 and 15 working days from when we receive your return in our warehouses.
Return shipping costs are the responsibility of the customer.